Here, you can find real-time information about the availability and performance of our platform. We post updates about incidents, scheduled maintenance, or service disruptions.
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Primary Application (North America)
Operational
90 days ago
99.99
% uptime
Today
Primary Application (EU)
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
We have completed our scheduled maintenance window and all systems are now available.
Jul 18, 18:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 17:00 UTC
Scheduled -
We will be performing scheduled maintenance on Saturday, July 18, 2026 between 1pm-3pm Eastern time to upgrade our database engine. During this window, the NA environment (*.loopio.com) will be unavailable. This maintenance does not affect the EU environment.
Jul 15, 14:11 UTC
Completed -
We have completed our scheduled maintenance window and all systems are now available.
Jul 17, 22:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:00 UTC
Scheduled -
We will be performing scheduled maintenance on Friday, July 17, 2026 between 5pm-7pm Eastern time to upgrade our database engine. During this window, the EU environment (*.eu.loopio.com) will be unavailable. This maintenance does not affect the NA environment.
Jul 15, 14:06 UTC
Resolved -
This incident has been resolved.
Jul 8, 04:41 UTC
Monitoring -
This incident has been resolved. Customers in the North America region may have experienced errors and timeouts when using Library Search and Library Search within Projects. The fix has been deployed and Engineering is continuing to monitor to confirm full stability. We apologize for any inconvenience this may have caused.
Jul 7, 13:38 UTC
Identified -
We are currently experiencing a partial outage impacting customers in the North America region only. Customers may encounter errors and timeouts when using Library Search and Library Search within Projects, and may be unable to utilize their Library during this time.
Our Engineering team has identified the issue and is actively working on a fix. We will provide an update as soon as more information is available.
Jul 7, 13:08 UTC