AWS Outage affecting some Loopio Features

Incident Report for Loopio

Resolved

An AWS outage is affecting the list of features below:

Import

Document uploads (Search/Import)

Proposal Summary

Sharepoint

Gen AI

MS Dynamics

Email

Services that we've confirmed are currently fully operational include:

Search

Reporting

Project List Page

Viewing Projects & manually answering Project Entries

Library Management

Library Review

AWS has reported a full recovery. We will continue to monitor the situation closely to ensure full recovery of Loopio services.
Posted Oct 21, 2025 - 02:00 UTC